Available assistance for new partners to quickly integrate and utilize the purchased product.
Technical support during local business hours 5 times a week 8 hours a day (CET/CEST).
Email, Phone & Online support via the Ultinous Support Center to ensure fast response time.
Guaranteed response within 8 hours during local business time regarding submitted requests.
Basic and advanced troubleshooting. Level 1,2 & 3 support all provided through a single channel.
Assistance and support extend even to software updating related questions and difficulties.
3rd party integration support & assistance provided in a collaborative manner for convenience.
Both Business engagements & Professional support services are provided in English language.
Fast reproduction, evaluation, & resolution of technical issues in addition to impact mitigation.