SUPPORT

Ultinous Support Center

support.ultinous.com

Dedicated e-mail address

support@ultinous.com

Support Service by Phone

+36 70 629 5903

Support documentation

docs.ultinous.com

Ultinous Support Services

Available assistance for new partners to quickly integrate and utilize the purchased product.

Technical support during local business hours 5 times a week 8 hours a day (CET/CEST).

Email, Phone & Online support via the Ultinous Support Center to ensure fast response time.

Guaranteed response within 8 hours during local business time regarding submitted requests.

Basic and advanced troubleshooting. Level 1,2 & 3 support all provided through a single channel.

Assistance and support extend even to software updating related questions and difficulties.

3rd party integration support & assistance provided in a collaborative manner for convenience.  

Both Business engagements & Professional support services are provided in English language.

Fast reproduction, evaluation, & resolution of technical issues in addition to impact mitigation.

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